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In formulating the proposed rates for the 2018-19 financial year, we have considered the amount of revenue required to fund the delivery of the services and projects set out in the Integrated Business Plan. We have also considered our other sources of revenue, the broader economic environment and the distribution of rate contributions between various categories of ratepayers.

The City of Adelaide rates are determined by multiplying the applicable rate in the dollar by the valuation of rateable land in the Council area. Property valuations for the purpose of calculating rates payable are prepared on the basis of ‘Annual Value’. 

For 2018-19, growth from new developments and other capital improvements undertaken during 2017-18 are projected to increase the total rateable value of land, resulting in an increase in rate revenue of 2.3%. In addition, a full revaluation of all land in the Council area has been undertaken resulting in an increase in rate revenue of approximately 1.6%.

Council has determined to freeze the general rate in the dollar for 2018-19 at the same levels as 2017-18 for both Residential and Non-Residential ratepayers. Based on updated valuations from the Valuer-General, the average rates payable will increase 1.6%, excluding new developments, additions and alterations.

Those ratepayers who received the benefit of a Special Discretionary Rate Rebate in 2017-18 may pay more than the average increase in 2018-19.

Separate rates will continue to be levied for the purposes of managing and marketing the Rundle Mall Precinct and to recover funds on behalf of the Adelaide and Mount Lofty Ranges Natural Resources Management Board.

The parameters and factors taken into account by Council are outlined in the 2018-19 Integrated Business Plan.

A summary of Council's 2018-19 Integrated Business Plan is sent to each ratepayer along with the first quarterly Rates and Valuation Notice.

The Local Government Association of South Australia produces fact sheets about council rates and services.  

How is the Annual Value Calculated?

City of Adelaide rates are determined by multiplying the applicable rate in the dollar by the valuation of rateable land in the Council area. Property valuations for the purpose of calculating rates payable are prepared on the basis of ‘Annual Value’.

Annual Value is defined in the Valuation of Land Act 1971 and is computed as 75% of the gross annual rental that the land might reasonably be expected to realise if leased upon condition that the landlord was liable for all rates, taxes, insurance and other outgoings necessary to maintain the value of the land.

Additional allowances are applied in relation to depreciation of certain plant and equipment.

Annual Value is the preferred valuation method as it reflects the predominant basis of occupancy across the city. The method is considered consistent with the equity, ability to pay, efficiency and simplicity principles of taxation.

Rates in the Dollar

Residential Rate 0.1149

Non-Residential Rate 0.1408

Rundle Mall Separate Rate 0.00215

Natural Resources Management Levy 0.03582

Payment Options

Council accepts payments of rates via Direct Debit, Visa, Mastercard, Direct Deposit, BPAY, Postbillpay, Cash, EFTPOS, Cheque or Money Order.

Electronic Payment Options

Direct Debits: Monthly deductions will be debited the same day the quarterly amounts are due 1 September, December, March and June. All other remaining months the payment will be taken on the last Friday of the month. If Friday is a public holiday, then the payment will be taken the next business day. 

Quarterly deductions will be debited on 1 September, December, March and June. 

Annual deductions will be debited on 1 September.

Direct debits will remain in place until you advise The City of Adelaide that you wish for them to cease.


Online payments on our website (Mastercard or Visa only), visit You will need to have your Assessment Number available. 


  • Direct Deposit directly to Council’s Bank Account. BSB: 085 115 Account: 664657814. Please quote 'RA' followed by your Assessment Number.
  • BPAY / BPAY View (Biller Code 36095). You will need to have your Assessment Number available.
  • (Biller Code 0961). You will need to have your Assessment Number available.

Non-Electronic Payment Options

  • In person by taking your Rates Notice to the Customer Service Centre (25 Pirie Street, Adelaide) Monday- Friday, 8.30am-5.00pm.
  • By cheque crossed 'Not Negotiable' or money order to City of Adelaide.
  • In person at an Australia Post outlet.
  • By phone on 13 18 16.

What Assistance is Available?

Rebates of rates will be granted to ratepayers where the applicant satisfies the eligibility criteria for mandatory rebates under Sections 159 to 165 of the Local Government Act 1999.

Applications for discretionary rebates will be considered in accordance with the statutory provisions of Section 166 of the Local Government Act 1999, together with policy criteria as detailed in the Discretionary Rate Rebate Policy.

In providing discretionary rebates, consideration is given to whether applicants were previously proclaimed, the type and level of service delivered to people within the City of Adelaide area, the community need that is being met by activities carried out on the land, and whether the activities are those that the City of Adelaide would otherwise need to support.

Council consider it appropriate that ratepayers who are experiencing financial hardship may apply for a postponement or remission of rates. Ratepayers who may be having difficulty paying their rates are encouraged to contact the Rates Officer as soon as they can. Ratepayers with good recent payment history who commit to a formal written payment arrangement for rates will not be liable for fines during the agreed payment period, provided they contact the us prior to the rates falling into arrears. In the event of default, penalties will apply in accordance with Section 181(8) of the Local Government Act 1999.

Council will apply those provisions of the Local Government Act 1999 that offer a discretionary City of Adelaide funded remission of rates to eligible ratepayers: pensioners and low-income beneficiaries (maximum of $100) and self-funded retirees (maximum of $50).

Council will apply those provisions of the Local Government Act 1999 that allow a Postponement of Rates Scheme for eligible State Seniors Card holders. Eligible seniors may postpone rates in excess of $500, less any concession entitlement. Interest will accrue on postponed balances as per Section 182A (12) of the Act.

Download the Application for Mandatory or Discretionary Rebate Form.

For more information please visit the State Government’s Rate Remissions page.

Payment Difficulties

Ratepayers who are experiencing financial difficulties and are unable to make their rate payment by the due date are encouraged to contact Council’s rates staff on 8203 7203 at the earliest opportunity. A revised instalment payment scheme to suit their circumstances may be considered. All discussions relating to payment difficulties will be treated in confidence.

Objection to Valuations and/or Land Use

Ratepayers who believe an inappropriate valuation and/or land use has been attributed to their property are required to lodge a formal objection.

You may object to the valuation, by lodging a written objection within 60 days after the date on the first quarterly Rates and Valuation Notice.


(a) if you have previously received a notice or notices under the Local Government Act 1999 referring to the valuation and informing you of a 60 day objection period, the objection period is 60 days after service of the first such notice; 

​(b) you may not object to the valuation if the Valuer-General has already considered an objection by you to that valuation for the current financial year.

The Valuer-General may extend the 60-day objection period where it can be shown there is reasonable cause to do so by a person entitled to make an objection to a valuation.

A written objection to valuation must set out the full and detailed grounds for objection. Objection information can be found here.

Differential rates (and or charges) imposed by rates (and or charges) are still due and payable by the due date even if an objection has been lodged.

GPO Box 1354, Adelaide 5001

101 Grenfell Street, Adelaide 5000
Phone 1300 653 346
Email .(JavaScript must be enabled to view this email address)

Please note, objecting to a valuation and/or land use does not change the date for payment of council rates. Rates must be paid in full by the due date as shown on the Rates and Valuation Notice. The State Valuation Office will review all valid objections and advise the ratepayer in writing once assessed. Changes to the rates payable arising from an objection will be refunded (or charged) separately once the objection has been finalised.

Independent Review of Valuation

Ratepayers who feel dissatisfied with the outcome of the Objection can apply for a Valuer-General Panel Valuer to review the valuation. If a ratepayer is still dissatisfied with the valuation after the further review, the ratepayer may apply to the South Australian Civil and Administrative Tribunal (SACAT). This is required to be completed within 21 days from the day on which the ratepayer receives notice of the Objection decision. Please note that statutory fees apply for undertaking the review.

The Local Government Act 1999 provides that a Valuation must be amended if the Panel Valuer determines a valuation change by more than 10 per cent (above or below the valuation). Should such variation result in a reduction by more than 10 per cent, the fee will be refunded.

Natural Resources Management Levy

The State Government requires councils to impose and collect a levy on behalf of the Adelaide and Mount Lofty Ranges Natural Resources Management (NRM) Board. The total amount of revenue required from City of Adelaide ratepayers has been determined by the NRM Board and the proceeds are paid to the NRM Board. This appears as a separate item on the Rates and Valuation notice. Council does not retain this revenue or determine how it is spent.

For more information about the NRM Board, see Adelaide & Mount Lofty Ranges Natural Resources Management Board or call (08) 8273 9100.

Further information on rates and rebates

Find out more with our Rating Policy and Discretionary Rebate Policy.

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