Skip to City of Adelaide content
our online payment systems including ePathway will be unavailable Monday,15 April, from 9:00pm to 11:30pm. Please try again after this time.p>
Call (08) 8203 7203

Noise Management Incentives

The City of Adelaide operates these services to help you address external noise issues in your city home.

Acoustic Advisory Service

The Acoustic Advisory Service (AAS) provides a free consultation service with a qualified acoustic engineer to provide general acoustic advice to residents.

The service makes recommendations on possible physical changes to a residence to address external noise issues, and assesses the suitability of work for financial assistance under Council’s Noise Management Incentive Scheme.

Noise Management Incentive Scheme

The Noise Management Incentive Scheme (NMIS) is first of its type in Australia.

Making acoustic improvements to your home can be very technical and at times quite expensive. That’s where we can help!

The Scheme provides independent advice for your individual situation and reimburses a proportion of the costs involved in undertaking the recommended acoustic works, 50% up to a maximum of $1,100.

{widget:page-reveal theme="light" group="Group 1"}

{widget:page-reveal theme="light" group="Group 2"}

{widget:page-reveal theme="light" group="Group 3"}

Get in contact

Meagan Cox
Project Consultant – Noise, City of Adelaide
(08) 8203 7521
.(JavaScript must be enabled to view this email address)

How Do I Apply

Step One:

Please read the Operating Guidelines to confirm eligibility.

Step Two:

Contact Megan Cox, Project Consultant – Noise, City of Adelaide, on (08) 8203 7521 or .(JavaScript must be enabled to view this email address) to discuss your situation and to arrange an initial Acoustic Advisory Service site visit.

Step Three:

Acoustic Advisory Service site visit occurs with Council’s contracted acoustic engineer.

Step Four:

Obtain quotes based on the advice given at the time of the AAS site visit. 

Step Five:

If the proposed acoustic work is external to the residence, or the residence is heritage listed, a Development Application may be required. Contact Council’s Duty Planner on (08) 8203 7185 to confirm.

Step Six:

Complete the NMIS Application Form and submit it together with all supporting documentation/quotes.


Step Seven:

Applications and supporting documentation are assessed. Please note: Funding is limited, and there is no guarantee of funding.

Step Eight:

You will be notified on the outcome of your application. Please note: Funds are valid for six months. If this time expires, you will need to reapply.

Step Nine:

Approved acoustic works can begin. 

Step Ten:

Notify Council’s Project Consultant – Noise when the work is complete to arrange a final AAS site visit. This is to ensure that the completed works meet the conditions of the approved NMIS application.

Step Eleven:

Pay for work and present proof of payment to Council as soon as possible.

Step Twelve:

Council will reimburse the allocation in accordance with the Operating Guidelines.

Benefits of Acoustic Works

While acoustic works will improve the amenity of your city residence by significantly reducing external noise from passing into your home, they also have many added benefits, creating a more comfortable living space and a worthwhile investment.

These benefits include:

1. Improved energy efficiency and comfort: double and/or retro-fit secondary glazing will reduce the costs of heating and cooling, contribute to the reduction in greenhouse gases and improve the energy efficiency of your home.

2. Improved re-sale value of your home: acoustic works can increase the value and saleability of your property.

3. Acoustic works can also reduce condensation: upgrade your glazing to the current Australian Standards, increase security and eliminate or reduce the need for window coverings.


"The assistance I received has resulted in a substantial reduction in noise in my unit and has made life more comfortable for me." – North Adelaide Property Owner

"A quick response by the Council to my enquiry, great advice from their consultants and now a quieter and more enjoyable inner-city lifestyle." – South-East Resident

"I am very grateful to get the information, advice and funding to install soundproofing to have the occasional sound problems to be eliminated. Very happy with the Noise Management Program." – South-West Resident

"The funding for retro-fit double glazing has significantly reduced the impact of noise from passing traffic." – South-West Property Owner

"The treatments Council partly funded have reduced the external noise previously heard through the windows in the rooms on the ground floor that were treated." – South-East Resident

"I am delighted to say that I have noticed a significant noise reduction since the double glazing of two windows, especially since the increase of outdoor entertainment at the Adelaide Oval and Elder Park." – North Adelaide Resident

"The assistance and funding which we received from City of Adelaide in connection with their Noise Management Program was excellent. Having double glazing installed has enabled us to have the vibrant City lifestyle on our doorstep whilst enjoying undisturbed sleep at all times." – South-East Resident

Back to Top

We are currently trialing a new and improved homepage.

If you would like to continue, choose ’OK’

Thank you for trying the beta homepage.
Please take our survey to share your thoughts and feedback.